Freed Veterinary Hospital FAQs
Have questions? We’ve got answers. Check out our most frequently asked questions about appointments, services, and more.
Frequently Asked Questions in Hampton
What types of pets do you treat?
We primarily treat dogs and cats. If you have questions about care for another type of pet, please contact us directly.
How do I schedule an appointment?
You can request an appointment online, by phone, or through the PetDesk app for easy access anytime.
Do you offer emergency services?
We offer urgent and emergency care during our regular business hours. If your pet has an emergency, please call us as soon as possible so we can prepare for your arrival.
Do you offer pet insurance?
We’re happy to work with most pet insurance providers. While we don’t process claims directly, we can provide the detailed invoices you’ll need to submit for reimbursement.
How often should my pet have a wellness exam?
We recommend annual exams for adult pets and twice-yearly exams for senior pets or those with ongoing health conditions.
Do I need to make an appointment?
Yes, we recommend calling ahead to schedule an appointment. This helps us provide the best care possible and minimize wait times for you and your pet.
What should I bring to my pet’s appointment?
Please bring any relevant medical records, a list of medications your pet is taking, and a fresh stool sample if scheduled for a wellness exam. For new pets, bring adoption or vaccination paperwork if available.
What payment options do you accept?
We accept cash, checks, debit/credit cards, CareCredit, and Scratchpay. Payment is due at the time of service.
When should I spay or neuter my pet?
The best age for spaying or neutering depends on your pet’s breed, age, and health. We’ll help you determine the ideal timing during a wellness visit.